Frequently Asked Questions
Everything you need to know about protecting and displaying your collection.
What materials are your storage sleeves made from?
All our outer and inner sleeves are made from high-quality, archival-grade, acid-free polypropylene or polyethylene. This ensures your album covers and vinyl records are protected from yellowing, scuffing, and chemical reactions over time.
Do you offer international shipping?
Yes, we ship our vinyl storage solutions worldwide. Shipping costs and delivery times vary by destination and are calculated automatically at checkout.
How do I know which size sleeve to buy for my records?
We offer standard 12-inch, 10-inch, and 7-inch sizes. For gatefold or double-LP albums, we recommend our 'Oversized' or 'Gatefold-Specific' outer sleeves to ensure a comfortable fit without splitting the seams.
What is your return policy?
We want you to be 100% satisfied. You can return any unused and unopened items within 30 days of delivery for a full refund. Please contact our support team to initiate a return label.
Are your storage racks and crates easy to assemble?
Most of our wooden crates and display racks arrive flat-packed to reduce shipping costs. They include all necessary hardware and a simple step-by-step guide for assembly, which typically takes less than 10 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.